Market volatility can sometimes lead to rapid price movements, but at OneRoyal, we ensure that you never lose more than the funds available in your trading account.
If extreme market conditions result in your account balance becoming negative, it will be reset to zero. This protects you from ever losing more than your initial deposit.
Our system monitors your margin levels in real time. When your margin level reaches 100%, you will receive a margin call notification, giving you time to take action before any potential close-out at 50% as required by ESMA rules.
To prevent excessive losses, our stop-out level is set at 50% of the required margin, in line with ESMA's margin close-out rules. If your margin level reaches this threshold, the system will automatically close your positions, starting from the least profitable, to preserve your remaining capital.
To further enhance your account security, OneRoyal strongly recommends enabling Two-Factor Authentication (2FA). This extra layer of security helps protect your account from unauthorised access by requiring an additional verification step when logging in.
We implement robust security protocols and safeguards to ensure your funds and identity remain protected at all times. Our platforms are equiped with advanced encryption technologies, maintaining the confidentiality and integrity of your personal and financial information throughout every transaction.
At OneRoyal, we prioritise secure and reliable communication with our clients. We communicate exclusively through official channels including our verified email addresses, website, and secure client portal. We will never request sensitive account information via social media, unsolicited phone calls, or messaging apps. If you receive any suspicious communication claiming to be from OneRoyal, please contact our support team immediately.
Our experienced and dedicated support team is available to assist you with any inquiries or concerns related to your account security and risk management. We are committed to providing timely and effective solutions to ensure your trading experience remains seamless and secure.
At OneRoyal, your trust is the foundation of our success. We continuously strive to enhance our risk management practices, providing you with a safe and reliable trading environment.
At OneRoyal, we prioritise the security of our clients' funds by maintaining segregated accounts. This means that all client deposits are kept entirely separate from the company's own operating funds.
Your trading capital is held in top-tier banks in dedicated accounts, separate from OneRoyal's corporate accounts.
In the unlikely event of company insolvency, client funds remain untouched and protected, as they are not used for business operations or expenses.
We adhere to strict financial regulations, ensuring transparency and security in how client funds are managed.
Your money is your money—we safeguard it with the highest industry standards so you can trade with confidence.